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• FlashXpert

  

  
  @brandnguyen Indeed, the sub format must follow strict formatting rules in order to be recognized. You can find a sample of a supported sub file in the deploy/captionSamples folder.

  
  

  Either way, even if the sub file is not corectly supported, that does not stop the player from working without it. From what you describe to me, the player does not load the settings.xml file altogether. This is usually caused by either not having a proper embed code, or because the player can’t find settings file at the designated location.

  
  

  You can check that for yourself, or send me a link on private, I’ll have a look and tell you if I find an issue with the setting it live.

  
  

  best regards

  
  #  /  posted on Dec 02, 2009
• chris.rose

  

  
  Hi,
  how can I change the font and font size in the description panel?

  
  

  Cheers,
  Chris

  
  #  /  posted on Dec 03, 2009
• FlashXpert

  

  
  @chris.rose For that, you need to open the videoPlayer.fla file. Navigate on Stage until you have the description textbox selected. You’ll notice the font is now Verdana 10* you can change it with whichever you want, but if you do, remember to embed it. You can do that using the properties bar below. The settings must be Bitmap Text (no Antialias). If you use Flash 8, and want to make the text bold, right click on the font in the Library panel, select properties and check Bold. For the other versions, you can make it bold from the description.as file, in the function UpdateTexts.

  
  

  Let me know if you do not manage

  
  #  /  posted on Dec 04, 2009
• chris.rose

  

  
  
  #  /  posted on Dec 04, 2009
• rembrandt.diaz

  

  
  I just purchased this product but I dont want to use videoPath through the xml is there a way I can put the video path on the Flashvars on the html.

  
  #  /  posted on Dec 11, 2009
• FlashXpert

  

  
  @rembrandt.diaz We intend implementing this with the next update, it is not standard in the current version. We could do it as a customization, if you cannot wait until right after the 1st of January.

  
  #  /  posted on Dec 14, 2009
• lnsrikanth

  

  
  hi flashxpert its 2 months before you said you will release Preroll and other ad options but nothing has been released, our component is of no use if we dont have option to run ads, we greatly appreciate if you can release ad option or send us

  
  

  thanks

  
  #  /  posted on Dec 23, 2009
• jon.champagne

  

  
  Hi,

  
  

  I’ve just purchased your package. Great product.
  I have a situation that I would like your input on:

  
  

  I have managed to load this player inside of a new movie clip. It is working good.
  Is there a way to control the X and Y position of the player, much like the way it is done swith height and width from xml?

  
  

  Thanks you for your reply.

  
  

  Jon

  
  #  /  posted on Dec 25, 2009
• jon.champagne

  

  
  Hi,

  
  

  Thanks for the great product. We’ll certainly fine tune it to be even better.

  
  

  This is my current dilemma:
  Player is not opening to the correct video when user clicks a link from an email received.

  
  

  This is what I think is happening:

  
  

  1. User opens the player for the first time. User view some videos, etc… No problems.
  2. User decides do email video to a friend. Email send fine. The “Link to this video” is correct. For example: http://xxxx.com/deploy/videoPlayer.html?currVideo=3
  3. Friend get email, opens it, and click on the link to see video. It opens up to the correct video. So far no problem.
  4. Here is where the problem starts. Friend then decides to email video to another friend. Well, now the link the this other friend will get is going to be wrong. This is the link that shows on this friend’s email: http://xxxx.com/deploy/videoPlayer.html?currVideo=3?currVideo=10
  5. This friend clinks on the email link thinking that she is going to watch currVideo=10 video, but the player opens to currVideo=3.
  6. If the video would go viral, that would be real annoying to a user.

  
  

  Can we fix this bug, please?

  
  

  I hope I have described it well enough. If you have any questions, please email me.

  
  

  Thanks,
  Jon

  
  #  /  posted on Dec 27, 2009
• FlashXpert

  

  
  @lnsrikanth I know a lot of clients are waiting for the new update. We apologize for the delay. We’ve made a lot of code modifications and are close to releasing it.

  
  

  @jon.champagne When you load the player into a movieclip, it will still load the settings.xml file and take the width and height from there. These are done with regards to the container movieclip. Perhaps you need to do a resize and realign of the container movieclip?

  
  

  About the chain linking issue. Thank you for making us aware of it. Solving it can be done from the source file share.as, in the public function show. Before line 307, check if the string _root.htmlPage already has a currVideo inside. If it does, remove it before moving on to line 307.

  
  

  We’ll make sure to make the modification ourselves with the following update. Let me know if you can’t manage yourself or can’t wait for the update.

  
  

  happy New Year and best regards.

  
  #  /  posted on Jan 04, 2010
• jon.champagne

  

  
  Thanks for your recent posting.
  I will wait for your upgrade.

  
  

  I have a request:
  Currenctly I have supressed the Description box from showing. And I have the playlist running horizontally. It is working as I want it.
  However….
  It would be helpful that when a user would mouse over the playlist that a tooltip would popup with with some small description corresponding to the image which the mouse is over. And that should be controlled thru xml:

  
  

  TooltipShow: true,false
  TooltipWidth:
  TooltipHeight:
  TooltipPosition:
  TooltipBackground:
  TooltipBoder: true, false
  TooltipBoderColor:

  
  

  That would help a lot.

  
  

  Thanks again for your promptness!
  Jon

  
  #  /  posted on Jan 04, 2010
• FlashXpert

  

  
  @jon.champagne That can be done, of course. We consider it a customization that is not likely to be requested often and therefore we will not make it standard in the sold product. Please understand why we consider it a customization and why we cannot do that for free. I am sending you a private message with the proposition (price and timeframe)

  
  #  /  posted on Jan 05, 2010
• FlashXpert

  

  
  Dear users, starting today the available version 2.0 has the following functionalities added:

  
  * Customized controls bar: You can now set the order in which you want the buttons to show on the controls bar, using the settings file.
  * next video / previous video buttons added: When pressing one of them, the player upholds the random/jump to next category settings in the xml file
  * tooltips. All buttons now have a tooltip (you can edit the text appearing on them if you so desire by editing the tooltip.as file available in the source folder). The tootltip autoresizes to match the buttons’ position and the text length inside the tooltip
  * Volume positioning. You can set the volume to either be horizontal or vertical(in which case the bar autohides)
  * Close captions button. It is no longer necessary to disable the captions from the settings file. Users ca disable them while the player runs.
  

  Apart from this, we made several modifications:

  
  * We greatly improved the architecture of the code (in preparation for the next update)
  * Redesigned the settings file. The options are now grouped differently, hopefully more accessible and easier to understand. A complete desription of what the settings do can be found here:
  player I: http://www.flashxpert.net/products/videoPlayerI/ player II: http://www.flashxpert.net/products/videoPlayerII/ player III: http://www.flashxpert.net/products/videoPlayerIII/
  * Found a way to go around YouTube uploads that were done without matching the video aspect ratio with the selected YouTube preset. Even uploaded erroneously, the videos now occupy the entire display area.
  * Also for YouTube videos, we changed the way the player acts when a video finishes. If playContinuously is set to true, there will be no more freezes at the end of those videos – the player will advance to the next video normally
  

  I know, we also promissed ads. However, we are already working on the ads system. In its current state the ads system is not yet up to this community’s expectations, so we decided to make this early release today without the ads, and come back with the ads during this weekend.

  
  

  best regards to all of you,
  and thank you for your patience

  
  

  PS: Remember that anyone who owns an older version can redownload the new version freely.

  
  #  /  posted on Jan 19, 2010
• lnsrikanth

  

  
  Hi Flashxpert

  
  

  thanks for the latest updates, any word on Ads , awaiting for it

  
  

  thanks

  
  
  #  /  posted on Feb 01, 2010
• FlashXpert

  

  
  @lnsrikanth We are working on it. It should have been ready, but it is not yet perfect.

  
  #  /  posted on Feb 01, 2010
• FlashXpert

  

  
  @ All clients owning older versions of our player:

  
  

  YouTube made modifications and the older versions of the player are no longer able to play YouTube.

  
  

  Please update your version of the player to the latest available version. Simply redownload it.

  
  

  To check what YouTube changed, check

  
  

  http://www.flashxpert.net/forum/index.php?topic=261.msg822#msg822

  
  #  /  posted on Mar 08, 2010
• rkreddy

  

  
  Waiting for Ads…

  
  #  /  posted on Mar 21, 2010
• FlashXpert

  

  
  @ rkreddy I know, a lot of people depednd on that. We are working on it.

  
  #  /  posted on Mar 22, 2010
• FlashXpert

  

  
  The AS2 version of Player II was updated, with the following:
  Improvements:
  - autoresizing of controls background no longer needs the splitting of movieclips into the three standard sections (mcLeft, mcMiddle, mcRight)
  - the font used throughout the player was changed, now is more legible and unexpected spaces between letters were eliminated
  - the parameters from controllerBackground and controllerButtons tags are moved in controlsBar tag in the settings file
  New features:
  - video ads are now supported;
  - you can play RTMP files even if the video file is under subfolders on your Streaming server; you need to use base parameter for server and video parameter for video: <videoPath base=rtmp://yourserver.com video= subfolder/video.flv />
  - the information for the current video can now be read from JavaScript
  - the player is better adapted for use on content delivery networks: SMIL files are now supported

  
  #  /  posted on Apr 28, 2010
• manzoorboy06

  

  
  hi XPERT, i already bought the AS2 pack. Do i have to re-buy AS3 version? i thought we can download AS3 for free :)? many thanks

  
  #  /  posted on May 27, 2010
• FlashXpert

  

  
  The player has been updated. The updated version has several improvements and a few found fixes.

  
  #  /  posted on Jun 03, 2010