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i paid but i can not download, or confirm my email

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• christ2000

  

  
  i paid but i can not download, or confirm my email , i resend but i never recive th econfirmaiton email, what happend here?

  
  #  /  posted on Aug 18, 2010
• chabotjeff

  

  
  did you check your spam box?

  
  #  /  posted on Aug 19, 2010
• christ2000

  

  
  yes but i dont have any email,

  
  #  /  posted on Aug 19, 2010
• christ2000

  

  
  maybe i need to change my email, but i cant becauseto change profile i must confirm email, this is ridicolous

  
  #  /  posted on Aug 19, 2010
• pcadmin

  

  
  Hi, Christ2000. Please understand that what we guarantee is a reply in maximum 24h, and that happened in your case. There is no need to open 2 topics on the forum, because our support team answers in a timely manner. We have sent you an e-mail today, so please check your inbox. If there's anything else, don't hesitate to contact us.

  
  #  /  posted on Aug 19, 2010
• msivick

  

  
  Hi,

  This is Meredith and I have the exact same problem. I cannot confirm my email. I have paid, but cannot download until this is confirmed.

  I recommend not letting people purchase until they confirm their email that way, when this does happen they won't worry that they just got duped.

  
  #  /  posted on Aug 23, 2010
• pcadmin

  

  
  Hi Meredith. We have contacted you today and you can download your files. Please don't hesitate to get in touch with us anytime you encounter a problem.

  
  #  /  posted on Aug 23, 2010
• msivick

  

  
  Thanks for fixing this so quickly. Also note, that when I download the file, the file is missing the ".zip" extension. I was able to fix this but thought you should know.

  
  #  /  posted on Aug 23, 2010
• pcadmin

  

  
  Thanks for letting us know. We will check that out.

  
  #  /  posted on Aug 24, 2010
• geneane

  

  
  This seems like an ongoing issue because I am having this problem. I cannot download my file either.

  I sent a message to support, but I am posting so others know this is still happening and if you purchase a file and have a new account you must confirm your email before you can download your file and no email ever comes.

  
  #  /  posted on Sep 01, 2010
• geneane

  

  
  Got it, thank you.

  
  #  /  posted on Sep 01, 2010
• nats

  

  
  Hi,

  I had a similar thing but it was to do with Paypal. Paypal for its own reasons held up the funds and I couldn't access the file.

  Paypal consecutively released the funds to flashcomponents.net but the files do not appear under 'My resources' in my account.

  Please rectify ASAP as I needed the file yesterday,

  Thanks

  
  #  /  posted on Sep 01, 2010
• pcadmin

  

  
  Hello nats,

  You probably created 2 accounts on FlashComponents. We have sent you an e-mail regarding this issue.

  
  #  /  posted on Sep 02, 2010
• andyp

  

  
  Hello.... I too have the same problem.... purchase software... then had to register.. then had to confirm email.. and heard nothing since... no response email to "confirm email".

  I have never encountered anything like this before in all the years of purchasing software off the net.

  Please can this be sorted out.

  Thanks AP

  
  #  /  posted on Sep 04, 2010
• andyp

  

  
  Its been well over 24 hours now and I still cannot access the software that I have paid for... not happy!

  
  #  /  posted on Sep 05, 2010
• Powels

  

  
  I have the same problem. I have created an account, buy a software and cant download it. I get all mails but not the confirm mail.

  
  #  /  posted on Sep 05, 2010
• nuclear

  

  
  Hello. I have the same problem. activation email not coming I can not download the product purchased please help. thanks.

  
  #  /  posted on Sep 06, 2010
• andyp

  

  
  Yes.... still no response for me... very frustrating.... and a ridiculous situation in todays modern world (insert frustrated smilie here) :(

  
  #  /  posted on Sep 06, 2010
• davidcad

  

  
  Hello. I had a similar thing but it was to do with Paypal. what happend here?

  
  #  /  posted on Sep 06, 2010
• andyp

  

  
  Checked my PayPal account and the payment was completed on Sep 3.

  
  #  /  posted on Sep 06, 2010
• pcadmin

  

  
  Hello Andy,

  We are sorry for the delay. We have sent you an e-mail regarding this issue.

  
  #  /  posted on Sep 06, 2010
• andyp

  

  
  Ok.. recieved now thank you.

  
  #  /  posted on Sep 06, 2010