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FAQ

General Questions

I didn't receive an activation account e-mail

If you didn't receive an e-mail with an activation link after creating the account, we suggest you check it in the "spam" folder of your e-mail as your IPS or spam filters may be the cause. If you can't find it, please contact us.

I can't log in / I forgot my password

You can retrieve your username and password by typing your e-mail address in the Forgot password page. After submitting the form, you should receive your account information shortly. Make sure you have cookies enabled and your firewall settings are ok. If you don't receive your account information, please contact us.

How can I change my username / password?

For security reasons, every FlashComponents.Net account is linked to a single “Member Account”. This means you can’t change the username. If you want to delete your account on FlashComponents.Net, please contact us. To change your password, simply go to My account / Change Password, type the same new password twice and it will be changed.

How do I edit my account information?

To change your contact information, go to My Account/ Edit Profile.

What is a Wishlist ?

Here you can build your favorite list of items from the site. You will receive a notification message as soon as an item from your favorite list is updated.

What is the Dashboard ?

The Dashboard is the "home page" of your account and you can view a summary of your activity, such as: latest components uploaded/ purchased messages, and your current credit.

Where do I download my purchased files from?

In case you did not receive a confirmation e-mail with the download link(s), just login to your account, then go to My Resources/ My Purchased Files and download the file(s) you purchased. 

How can I manage my Flash files?

To view, add, edit or download your components, go to My Account/ My Resources/ My Components.

Where can I check my financial details?

You can check your transactions details in the Financial section of your account. Here you can check the transaction details and the payment history. If you have questions regarding your transactions, please contact us.

How to subscribe / unsubscribe to our newsletter?

If you want to (un)subscribe from our newsletter, log in to your account and click on Edit profile to change your Newsletter Settings. You can also click on the Unsubscribe link from every newsletter you receive from us. To change your email preferences, log in to your account and click on Edit profile to change your contact information.

I want to post a tutorial

How do I start?

To post a tutorial, you have to become a member of FC. Go ahead and sign up for a free account and let's get started.

Add New Tutorial

Login to your account and go to My Resources>My tutorials and click on the Submit tutorial box located in the top right corner. Add a title,
choose the category from the dropdown menu, write a short description of the tutorial (tell people what they will learn from it) and upload a representative image. Click Save and here we begin.

To make it easier to follow, you can split it into parts or steps. Each page will have a title - "Step 1: Introduction" - for instance and the Order
will be 1, being that it's the first page. Then you'll write 2, 3, 4, etc. You can go back and edit it if you want.

What should I write about?

Browse through our current tutorials to get an idea and then forget about them and come up with your own, unique tutorial subject. You can
either cover a step-by-step tutorial, or a more advanced one. No matter your choice, make sure to specify in the introduction the level of Flash knowledge required and other requirements, if necessary.  If you're having trouble deciding upon the subject or want to hear out
thoughts before starting to write it, just contact us.

What if my tutorial gets rejected?

If it's rejected by our staff, then we will also send you an e-mail explaining the reasons. You can redo the tutorial based on those suggestions, and re-submit it for approval. Chances are it will get approved right away.